Industries

Empowering Care, Transforming Lives.

End-to-End BPO Solutions for the Global Healthcare Ecosystem

We serve a wide range of healthcare organizations from clinical providers and insurance payers to digital health platforms and global medical networks. Our services are scalable, secure, and fully compliant with U.S. and international standards, helping our clients reduce cost, improve efficiency, and focus on patient care.

Organizations delivering direct patient care

Healthcare Providers

We streamline administrative operations so healthcare providers can focus more on delivering quality clinical outcomes.

Services Offered & What We Do :

Revenue Cycle Management

End-to-end billing, coding, and collections to maximize reimbursements.

Medical Billing & Coding

Accurate ICD-10 & CPT coding to minimize denials and delays.

Patient Scheduling

Centralized scheduling support to optimize appointment management.

Pre-Authorization

Fast and accurate insurance approvals to reduce treatment delays.

Medical Transcription

High-accuracy clinical documentation with TAT optimization.

Telehealth Support

Virtual front-desk and patient support for remote care workflows.

Whom We Serve

Hospitals & Healthcare Systems
Physician Groups & Clinics
Ambulatory Surgical Centers (ASCs)
Urgent Care Centers
Dental Clinics
Diagnostic Labs & Imaging Centers
Skilled Nursing Facilities (SNFs)
Home Health Agencies

Benefits

Whom We Serve

Hospitals & Healthcare Systems
Physician Groups & Clinics
Ambulatory Surgical Centers (ASCs)
Urgent Care Centers
Dental Clinics
Diagnostic Labs & Imaging Centers
Skilled Nursing Facilities (SNFs)
Home Health Agencies

Benefits

Entities financing or reimbursing healthcare services

Healthcare Payers

We support payers with scalable and compliant claims processing, member support, and regulatory operations.

Services Offered & What We Do :

Claims Adjudication

Accurate claims review, validation, and settlement.

Eligibility & Benefits Verification

Real-time insurance verification to prevent errors.

Enrolment Services

Member onboarding, plan changes, and database updates.

Utilization Management

Support with medical necessity reviews and prior authorizations.

Risk Adjustment Coding

Accurate HCC/RAF coding for compliant risk scoring.

Whom We Serve

Benefits

Companies developing drugs, conducting trials, and innovating medical technologies

Pharmaceutical, Biotech & Life Sciences

We provide regulatory, documentation, and analytics support across the pharma and life sciences value chain.

Services Offered & What We Do :

Clinical Data Management

Clean, validate, and manage trial data for regulatory compliance.

Medical Writing

Author regulatory documents, study reports, and scientific publications.

Pharmacovigilance Support

Process and track adverse event reports in compliance with global regulations.

Regulatory Compliance Assistance

Maintain audit-ready records and submissions.

Market Access Research

Analyze data to support pricing, reimbursement, and go-to-market strategy.

Whom We Serve

Benefits

Digital-first companies building healthcare platforms and AI-driven solutions

HealthTech & Digital Health Startups

We empower tech-led healthcare organizations to scale with 24/7 operational, data, and customer support.

Services Offered & What We Do :

Remote Technical Support

Tier 1 and Tier 2 user issue resolution.

Back-End Administration

Managing scheduling, data, and platform workflows.

Data Annotation & Labelling

Tagged clinical data for AI/ML model training.

User Onboarding

KYC and guided product setup for providers and patients.

24/7 Helpdesk

Multichannel support for patients, users, and administrators.

Whom We Serve

Benefits

Global networks helping patients access care across borders

Medical Tourism & International Clinics

We simplify the global care journey for patients and providers with administrative, translation, and coordination support.

Services Offered & What We Do :

Patient Journey Coordination

Scheduling, documentation, and treatment planning.

Medical Record Translation

Multilingual record processing and conversion.

Travel & Visa Support

Logistics assistance for patient travel and accommodation.

Insurance Liaison

Claims, billing, and coverage coordination.

Virtual Consultation Scheduling

Booking, reminders, and live support.

Whom We Serve

Benefits

Companies delivering services to other healthcare organizations

Healthcare B2B Vendors

We serve back-office, documentation, compliance, and support needs so B2B vendors can scale with confidence.

Services Offered & What We Do :

Administrative Support

CRM updates, reports, and data processing.

HR & Recruitment Outsourcing

Credentialing, background checks, and onboarding.

Compliance Monitoring

Audit trail maintenance and checklist adherence.

CRM & ERP Management

Backend configuration and upkeep.

Document Processing

Contracts, onboarding kits, and credential files.

Whom We Serve

Benefits

Let’s Support Your Growth

No matter where you fit in the healthcare ecosystem, we can deliver the services, processes, and compliance support you need to scale effectively.

Optimizing Patient Care & Financial Stability

Hospitals & Healthcare Providers

Revenue Cycle Management (RCM) :

End-to-end billing, coding, and claims processing for faster reimbursements.

Patient Engagement Services :

24/7 contact center support, appointment scheduling, and transcription.

Compliance & Regulatory Support :

Full adherence to HIPAA, HITRUST, and GDPR in medical workflows.

Industry Impact

Streamlining Claims & Fraud Prevention

Health Insurance Companies & Payers

Claims Processing & Adjudication :

AI-enhanced claim reviews for speed and fraud reduction.

Eligibility Verification & Pre-Authorization :

Real-time coverage checks for smoother approvals.

Provider Credentialing :

Efficient physician verification and compliance monitoring.

Industry Impact

Enabling Virtual Care at Scale

Telehealth & Digital Health Platforms

Telemedicine Scheduling & Coordination :

Seamless management of remote consultations.

EHR & EMR Management :

Secure, HIPAA-compliant patient data workflows.

AI-Powered Patient Assistance :

Chatbots for onboarding, prescription queries, and FAQs.

Industry Impact

Partner with a Healthcare BPO That Understands Your Industry

From hospitals to healthtech pioneers, we offer domain-specific expertise, compliance-driven execution, and a focus on outcomes.

To discuss how we can tailor our services for your industry.

Accelerating Innovation & Ensuring Compliance

Pharmaceutical & Life Sciences

Drug Safety Monitoring :

Post-market tracking aligned with FDA/EMA guidelines.

Clinical Research Data Management :

Structured documentation and analytics support.

Supply Chain Optimization :

Inventory control, vendor coordination, and logistics.

Industry Impact

Enhancing Comfort with Personalized Attention

Home Healthcare & Elderly Care Services

Caregiver Scheduling & Staffing :

Reliable coordination of in-home care services.

Remote Patient Monitoring Support :

Chronic disease and wellness data tracking.

Billing & Insurance Assistance :

Streamlined claim handling and reconciliation.

Industry Impact

Bridging Borders with Seamless Medical Coordination

Medical Tourism & International Healthcare

Hospital Referral & Case Management :

Matching patients with top-tier providers.

Travel & Visa Assistance :

Complete logistics for international treatment journeys.

Post-Treatment Follow-Up :

Continued care even after the patient returns home.

Industry Impact

Automating Administration for the Future of Healthcare

HealthTech & AI-Driven Healthcare Innovators

Predictive Analytics in Claims :

AI-powered fraud risk detection and prevention.

Robotic Process Automation (RPA) :

Automating billing, authorization, and reporting.

Data Security Solutions :

Blockchain encryption to protect sensitive health data.